You’re adding someone new to your Ring Doorbell device but don’t know where to begin.
Don’t worry; we’ve got you covered! In this section, you’ll learn everything you need to know about how to add someone to Ring Doorbell and manage your device’s users.
Effective user management is essential to enhancing your home security and keeping an eye on who comes and goes from your property.
Our step-by-step guide will take you through the process, making it easy for you to add new users, grant permissions, and monitor device access.
First, let’s take a look at understanding Ring Doorbell user access before we jump into adding someone to your device.
Understanding Ring Doorbell User Access
Before adding someone to your Ring Doorbell, it’s important to understand the different levels of user access.
Two types of users can be added: owners and shared users.
The owner is the primary account holder and has full control over the device.
They can add and remove users, change settings, and manage device subscriptions.
There can only be one owner per Ring Doorbell device.
Shared users are added by the owner and can have limited access to the device.
The shared user can receive notifications, view live video and recorded events, but cannot change device settings or add/remove users.
The owner can also choose what devices the shared user can access.
To add a new user to your Ring Doorbell, you must be the owner of the device or have been granted owner access by the existing owner.
Now that you understand the different types of user access on your Ring Doorbell, it’s time to learn how to access the user settings on your device. This will allow you to prepare for adding a new user.
Read on to the next section to find out more.
Accessing User Settings on Ring Doorbell
Before you can add a new user to your Ring Doorbell, you need to access the user settings.
- Open the Ring app on your smartphone or tablet.
- Tap the three-lined icon in the top left corner of the screen, then tap “Devices.”
- Choose the Ring Doorbell device you want to manage, then tap “Device Settings.”
- Scroll down to “Shared Users” and tap it.
You should now see a list of current shared users and options to add or remove users.
Take a moment to review the current settings and make any necessary changes before adding a new user to your Ring Doorbell.
As you explore the user settings, you may notice additional features available with your Ring Doorbell device.
Take advantage of these settings to customize your device and enhance your home security.
Initiating the User Invitation Process
After accessing the user settings on your Ring Doorbell, you can initiate the process of inviting a new user to access your device. Follow these steps to begin:
- From the user settings menu, select “Add User” or “Invite User” (depending on your Ring Doorbell model).
- Enter the email address or mobile number of the person you want to invite.
- Select the type of user access you want to grant them (e.g., shared access or owner access).
- Click “Send”.
Once you send the invitation, the person will receive an email or text message with instructions on how to set up their user profile.
Note: To invite someone, they must also have a Ring account. If they don’t have one, they will be prompted to create one when they accept the invitation.
It’s important to remember that you can only invite up to 10 users to access your Ring Doorbell device.
If you need to add more users, you may need to remove some of the existing ones first.
Choosing the Type of User Access
When adding a new user to your Ring Doorbell, you have the option of selecting the type of user access.
The Ring Doorbell offers two types of access: owner access and shared access.
- Owner access: This level of access provides full control over the device, including the ability to add and remove users, modify settings, and view device history. As an owner, you have unrestricted access to all features of the Ring Doorbell and can control who has access to the device.
- Shared access: This level of access is designed for those who need limited access to the device. With shared access, you can define the level of control that the user has over the device, such as the ability to view live video, activate alerts, or adjust settings. Shared access is ideal for family members, friends, or trusted neighbors who need access to your Ring Doorbell to enhance your home security.
Before adding a new user to your Ring Doorbell, consider their level of access and select the appropriate type of user access that aligns with their needs.
As shown in the image above, you can easily select the type of user access during the user invitation process.
By choosing the right type of access, you can ensure that your Ring Doorbell is being used effectively for your home’s security needs.
Setting Up a New User Profile
Now that you have accessed the user settings on your Ring Doorbell, you can proceed with adding a new user to your device.
Follow these steps to create a new user profile:
- Click on “Users” in the “Device Settings” menu.
- Select “Add User.”
- Enter the new user’s email address.
- Choose a unique username and password for the new user.
- Confirm the password and click “Send Invite.”
Once you have sent the invite, the new user will receive an email with instructions on how to complete their profile.
Note that you can only invite a user with an email address that is not already associated with a Ring account.
It’s important to create strong login credentials for the new user to help maintain the security of your device.
Avoid using common or easily guessed passwords, and consider using a password manager to securely store and manage passwords.
Granting User Permissions
After setting up a new user profile on your Ring Doorbell, it’s time to grant them specific permissions.
By doing so, you can control what actions this user can perform on your device.
Step 1: Accessing User Settings
To modify user permissions, start by accessing the user settings on your Ring Doorbell.
From the “Main Menu,” select “Users.”
Step 2: Selecting the User
Next, select the user whose permissions you wish to modify. Click on their name to access their profile.
Step 3: Setting Permissions
On the user’s profile page, scroll down to find the “Permissions” section.
Here, you can define what actions this user can perform on your Ring Doorbell device.
Toggle the switches on and off to grant or revoke access to specific features.
|Allows the user to
|View live streaming video and recorded videos
|View live streaming video only
|Access two-way audio communication
|Record and save videos to the cloud
Make sure to save your changes before exiting the user’s profile page.
Step 4: Repeat for Other Users
If you have multiple users on your Ring Doorbell, you’ll need to repeat these steps for each one you wish to modify.
This ensures that each user has their own unique set of permissions and restrictions for optimal device security.
By following these steps, you can easily grant specific permissions to the newly added user on your Ring Doorbell.
Ensure a high level of security by customizing access and permissions for each user.
Testing User Access
After adding a new user to your Ring Doorbell, it’s critical to confirm their successful access to the device.
Testing their user access is easy and can be done in a few simple steps.
Step 1: Open the Ring App
Open the Ring app on your smartphone or tablet and log in to your Ring account using your registered email address and password.
Next, navigate to the User Settings menu by tapping on the three horizontal lines in the top left corner of the screen.
This will open the side menu; select “Users” and then select the user you just added.
Step 3: Test User Access
Once you have selected the user, you can proceed to test their access to the Ring Doorbell device.
To do this, go to the Ring Doorbell and press the live view button. Confirm that the newly added user can view the live stream and access the device controls.
As a best practice, it’s also recommended to confirm that the user can access any shared videos and recordings, as well as any other features that you have granted them access to.
By testing their user access, you can ensure that your Ring Doorbell device is fully secure and that your home is protected.
Managing Existing Users
As your Ring Doorbell user management needs to evolve, you may need to modify existing user settings or remove users altogether.
This section will help you navigate the process of managing users and ensure the ongoing security of your device.
Modifying User Settings
If you need to modify an existing user’s access or permissions, simply follow these steps:
- Access your Ring Doorbell device settings and select “Users”.
- Locate the user you want to modify and select “Edit User”.
- Adjust the user’s access and permissions as needed.
- Save your changes.
It’s important to regularly review and update user settings to ensure that only authorized users have access to your Ring Doorbell device.
If you need to remove an existing user’s access to your Ring Doorbell device, follow these steps:
- Access your Ring Doorbell device settings and select “Users”.
- Locate the user you want to remove and select “Remove User”.
- Confirm that you want to remove the user’s access to your device.
It’s crucial to remove access for any users who no longer require it to ensure the ongoing security of your device.
Ensuring Ongoing Security
Regularly reviewing and updating user settings is an essential part of maintaining the security of your Ring Doorbell device.
Additionally, ensure that all user profiles have strong, unique passwords and implement two-factor authentication for added protection.
By following these best practices for managing existing users, you can enhance the security of your Ring Doorbell device and maintain peace of mind.
Troubleshooting User Access Issues
Despite your best efforts, you may encounter issues when attempting to add or manage users on your Ring Doorbell.
These common problems can be resolved with a few simple steps.
The user not receiving the invitation email
If the user you invited has not received the invitation email, ensure that it was sent to the correct email address.
Check the spam or junk mail folder in case the invitation email was incorrectly filtered.
If the user still has not received the invitation email, try resending it from the Ring app.
If the problem persists, ensure that the user’s email server is not blocking emails from Ring’s sender address.
The user is unable to log in
If the user is having trouble logging in, ensure that the correct login credentials were provided, including the email address and password.
To avoid errors, be sure to double-check for typos, and try resetting the user’s password if necessary.
If the issue persists, it may be due to a problem with the Ring app or the user’s device.
Try uninstalling and reinstalling the app or contacting Ring Technical Support for further assistance.
User access levels not working
If the user is not able to access all features or perform desired actions, check the user’s access level settings.
Ensure that the correct access level is assigned to the user and that they have been granted appropriate permissions.
If the issue persists, it may be due to a problem with the Ring app or the device.
Try resetting the user’s access settings or contacting Ring Technical Support for further assistance.
By troubleshooting these common issues, you can ensure smooth user management on your Ring Doorbell device.
If none of these solutions work, don’t hesitate to contact Ring Technical Support for further assistance.
Congratulations! You have successfully learned how to add someone to your Ring Doorbell device!
By following our step-by-step guide, you can effectively manage users and enhance the security of your home.
Remember to understand how user access works on your Ring Doorbell and the different levels of access available.
Access the user settings menu to prepare for adding a new user, initiate the user invitation process, and choose the appropriate type of user access.
Set up a new user profile with a unique username and password, and grant specific permissions to ensure the new user can only access what they need.
Test the user access to confirm that the new user can view and control the device successfully.
It’s essential to manage existing users and modify user settings to ensure ongoing security.
In case of any issues with user access, refer to our troubleshooting guide to resolve common problems.
Thank you for choosing our guide to help you add someone to your Ring Doorbell.
We hope it has been helpful and enabled you to enhance the security of your home.