If you’re having trouble with your Ring doorbell not ringing inside your home, you’re not alone.
The lack of ring indoors is a common issue that many Ring users face. However, with the right troubleshooting steps, you can get your doorbell to ring inside in no time.
This guide will walk you through various solutions and troubleshooting tips to address any problems you’re facing with your Ring doorbell not ringing inside.
Whether you need to troubleshoot the doorbell wiring, adjust the chime settings in the Ring app, or check your Wi-Fi connectivity and signal strength, this guide has got you covered.
By following the steps outlined in this guide, you can ensure that your Ring doorbell is ringing inside your home seamlessly. Let’s get started!
Understanding the Ring Doorbell Chime Feature
Before you start troubleshooting, it’s important to understand the Ring doorbell chime feature.
If your Ring doorbell doesn’t chime inside, there could be several reasons why.
The chime is an extra indoor device that plays a sound when someone presses the doorbell or when motion is detected.
When the chime is not working correctly, you won’t hear your doorbell ringing inside your home.
There are several chime models available, including the Ring Chime, Chime Pro, and Chime Gen 2.
Each of these models has different features, tones, and volume settings.
Some models have built-in night lights and offer compatibility with other Ring devices, such as cameras and alarms.
Make sure you pick the chime model that suits your needs.
To fix the Ring doorbell chime issue, you need to connect the chime to your Ring doorbell.
Follow these steps to connect the chime:
- Open the Ring app and select your Ring doorbell device.
- Choose the “Device Settings” option.
- Tap on “Chime Settings.”
- Select “Add a Chime.”
- Follow the on-screen instructions to pair your Ring doorbell with the chime.
If you’ve already paired your chime with the Ring doorbell, make sure that the chime is properly connected to your Wi-Fi network.
Check your Wi-Fi connectivity and signal strength, and ensure that the chime is placed within the range of your network.
If your Ring doorbell still doesn’t chime inside, there may be an issue with the wiring or power supply.
Some people prefer not to have an indoor chime and instead rely on notifications from their mobile devices.
To turn off the chime, select the “Chime Settings” option in the Ring app and toggle off the “Chime alerts” option.
You can also adjust the volume, tones, and snooze duration from this menu.
However, keep in mind that turning off the indoor chime means that you’ll only receive notifications from your mobile device, which may not be ideal if you’re not always carrying your phone around.
In the next section, we’ll guide you through the process of checking the doorbell wiring and power supply to troubleshoot your Ring doorbell chime that is not working indoors.
Checking the Doorbell Wiring and Power Supply
If you’re troubleshooting the Ring doorbell not sounding inside, the first step is to check the wiring and power supply.
These issues can be the root cause of the chime not working, and resolving them can help get your Ring doorbell to ring inside.
To start, ensure that the wires are securely connected to the back of your Ring doorbell.
Sometimes, loose or disconnected wires can prevent the chime from working correctly.
If the wiring appears to be secure, you’ll need to check the voltage of your Ring doorbell’s power supply using a multimeter.
The voltage of the power supply should be between 16-24V AC for the Ring doorbell to function correctly.
If the voltage is too low, the chime may not work indoors.
In this case, you may need to upgrade your transformer to one with a higher voltage output.
If the voltage is within the acceptable range, but the chime is still not working inside, you may need to consider other factors.
Sometimes, power surges or outages can affect the functionality of the Ring doorbell chime.
In this case, resetting the Ring doorbell and chime may help to resolve the issue.
In summary, checking the doorbell wiring and power supply is an essential troubleshooting step that can help fix the issue of Ring doorbell not sounding inside.
Make sure the wiring is secure, check the voltage of your power supply, and upgrade the transformer if needed.
If the issue persists, consider performing a reset of your Ring doorbell and chime to resolve any technical glitches.
Adjusting Chime Settings in the Ring App
If you’ve checked the wiring and power supply and ensured that your Wi-Fi signal is stable, the next step is to adjust the chime settings in the Ring app.
Follow these steps to set up the chime indoors:
- Open the Ring app on your smartphone.
- Tap on the three lines in the top left corner of the screen to access the main menu.
- Select “Devices” from the menu and choose your Ring doorbell.
- Tap on “Device Settings” and select “Chime Settings.”
- From here, you can select the chime tone you want to use, adjust the volume, and enable or disable “Do Not Disturb” mode.
- Make sure the “Chime Alerts” toggle is turned on to receive alerts inside your home.
- Once you’ve made your changes, tap “Save” to apply the new settings.
By adjusting the chime settings in the Ring app, you can customize your doorbell chime to suit your preferences and ensure that you hear alerts inside your home.
Checking Wi-Fi Connectivity and Signal Strength
If your Ring doorbell is not alerting you inside your home, the issue might be related to your Wi-Fi connectivity.
In order for your Ring device to work properly, it needs to have a stable and strong Wi-Fi signal.
Here are the steps to check your Wi-Fi connectivity and signal strength:
- Open the Ring app on your smartphone.
- Select the Ring device that is not alerting you indoors.
- Tap on the Device Health option.
- Check the Wi-Fi signal strength. It should be at least RSSI -60 dBm or better for the Ring device to work correctly.
- If the Wi-Fi signal strength is poor, try moving your router closer to the doorbell or investing in a Wi-Fi extender.
- You can also try resetting your router and modem and checking if that improves the Wi-Fi signal strength.
It’s important to note that too many devices connected to the same Wi-Fi network can also cause signal interference, affecting the Ring device’s performance.
If you’ve tried all of the above and you’re still facing issues with your Ring doorbell not alerting indoors, you can consider contacting Ring customer support for additional troubleshooting assistance.
Updating the Ring App and Firmware
If your Ring doorbell chime is not working, it could be due to outdated firmware or an outdated version of the Ring app.
These updates may contain critical bug fixes and compatibility improvements that can resolve issues with your Ring doorbell and chime.
Updating the Ring App
To update the Ring app on your smartphone, follow these steps:
- Open the App Store or Google Play Store
- Search for “Ring” in the search bar
- Select “Update” next to the Ring app icon
- Wait for the update to download and install on your smartphone
After updating the Ring app, open it and check if the chime is now working properly.
If not, you may need to update the firmware on your Ring doorbell.
Checking for Firmware Updates
To check for firmware updates for your Ring doorbell, follow these steps:
- Open the Ring app on your smartphone
- Select the device you want to check for updates
- Select “Device Settings”
- Select “Firmware Update”
If an update is available, follow the instructions provided by the app to initiate the update.
Make sure your Ring doorbell is fully charged before updating the firmware. Once the update is complete, check if the chime is now working as expected.
Issues with Updating
If you encounter any issues during the update process, try the following:
- Ensure that your smartphone is connected to a stable Wi-Fi network
- Ensure that your Ring doorbell is connected to a stable Wi-Fi network as well
- Restart the Ring app and try updating again
- Restart your smartphone and try updating again
- Contact Ring support for further assistance if the issue persists
Resetting the Ring Doorbell and Chime
If you’ve exhausted all troubleshooting steps and are still unable to get your Ring doorbell to ring inside, it may be time to reset the device.
Performing a reset can often fix any technical glitches or configuration issues that are preventing the doorbell from ringing inside.
To perform a soft reset on your Ring doorbell, follow these steps:
- Press and hold the orange button on the back of the Ring doorbell for 20 seconds.
- Release the button and wait for the doorbell to reboot.
- Once the doorbell has restarted, check if the chime is working inside your home.
If the soft reset doesn’t solve the issue, you can try a hard reset.
Keep in mind that performing a hard reset will delete all your device settings and you will need to set up your Ring doorbell and chime again from scratch.
Here are the steps to perform a hard reset:
- Press and hold the orange button on the back of the Ring doorbell for 30 seconds.
- Release the button and wait for the device to reboot.
- Press and hold the button on the front of the Ring chime for 10 seconds.
- Release the button and wait for the chime to reset.
- Once both devices have reset, set up your Ring doorbell and chime from scratch using the instructions in the Ring app.
Resetting your Ring doorbell and chime can be a last resort option if all other troubleshooting steps have failed.
Make sure to back up your device settings before performing a hard reset to avoid losing any important data.
Contacting Ring Support for Assistance
If you’ve tried all the troubleshooting steps and your Ring doorbell still isn’t ringing inside your home, it may be time to reach out to Ring customer support for further assistance.
The company offers a variety of support options to help you resolve any technical issues you may be experiencing.
How to Contact Ring Support
You can contact Ring support through the company’s website, where you’ll find a comprehensive support center that includes articles, user manuals, and video tutorials.
If you prefer to speak with someone directly, you can reach out to Ring support via phone or email.
To contact Ring support by phone, simply call the number listed on the company’s website during regular business hours.
For email support, you can submit a support request through the Ring website, and a customer service representative will follow up with you via email.
When to Contact Ring Support
If you’ve exhausted all troubleshooting options and your Ring doorbell still isn’t ringing inside your home, it’s time to seek professional assistance from Ring support.
Don’t hesitate to contact the company if you’re struggling with any technical issues related to your Ring doorbell.
The company’s team of experts will be able to assist you in identifying and resolving any problems you may be experiencing.
Remember, Ring customer support is there to help you get the most out of your Ring doorbell, so don’t be afraid to reach out if you need assistance.
With their help, you’ll be able to ensure that your Ring doorbell rings inside your home seamlessly and provides you with the security and peace of mind that you need.
In conclusion, troubleshooting your Ring doorbell not ringing inside requires patience and understanding.
By following the steps outlined in this guide, you’ll be able to diagnose and fix any issues that may prevent your Ring doorbell from ringing inside your home.
Remember to keep your Ring app and firmware up to date to ensure compatibility and proper functioning of your doorbell chime.
Check for updates regularly and install them immediately when they are available.
Don’t Hesitate to Seek Assistance
If you’ve tried all the troubleshooting steps and are still having issues, don’t hesitate to seek assistance from Ring customer support.
They have a team of experts ready to help you with any technical issues you may encounter.
Enjoy Seamless Doorbell Functionality
By following the tips and tricks outlined in this guide, you’ll be able to enjoy seamless doorbell functionality and never miss a visitor or delivery again.
We hope this guide has helped troubleshoot your Ring doorbell not ringing inside.
Thank you for reading.